Human Work Interaction Design for e-Government and Public Information Systems

Interact’11 Workshop Human Work Interaction Design for e-Government and Public Information Systems

A Full day workshop at INTERACT 2011, Lisbon, Portugal on Sept. 6, 2011.

Organized by IFIP WG 13.6 Human Work Interaction Design

The complex interplay and information exchanges between the models of Government to Government, Government to Business and Government to Citizen pose different kind of challenges while designing the e-government systems. Human work analysis is very critical in public information systems design as the procedures, working styles, organizational contexts are different in various public sector organizations. Interaction design of e-government system and public information systems has to simultaneously address the user experience requirements of diverse users such as people from varied educational and professional backgrounds, senior citizens, physically disabled, illiterate and people with different languages and cultural preferences. The combination of Human Work analysis and Interaction Design in user interface design for e-government systems has to adopt itself to diverse delivery media such as web, desktop, touch screen kiosks and mobile devices.

We would like to invite position papers / case study papers on the theme of the workshop following significant thematic areas such as –

• Human work analysis and interaction design case studies in e-government and public information systems
• The influence of socio-economical, political and cultural context on the design of public information systems
• Social networks and collaborative user interfaces for policy crowd-sourcing
• Government-centric versus citizen-centric design approaches
• User interface design for diverse delivery media for e-government services such as web, desktop, touch screen kiosk and mobile devices
• Designing for diverse users, Every-citizen interface design, Mass personalization
• Democratic design for e-government
• HCI challenges in bridging the digital divide through e-government
• Usability evaluation methods for e-government
• User experience design for e-government

Submission Guidelines
Submission of Papers: June 10th, 2011

Types of Research Papers:
Position Papers (10 Pages)
Case Study Papers (4 pages)

All papers should be in the working conference publication format and sent as both pdf and MS Word files to;,,, .

Paper Format Guidelines:
The papers must be as per the format guidelines of INTERACT available at

Acceptance Notification to Authors: July 1st, 2011
End of Early Bird Registration: July 15th, 2011

Registration details will soon be announced on the INTERACT Website.

Exact workshop venue and the schedule during INTERACT Conference will be announced soon.

Intended Audience / Participants:
The theme of this workshop involves many disciplines across academic boundaries and hence a diverse audience can submit papers and attend the workshop. Obviously, people attending INTERACT 2011 and Participants of IFIP HWID WG 13.6, but also practitioners and researchers, who attend only this workshop, because they have a specific interest in the proposed themes. For example, researchers and practitioners in-
• e-government and public information systems
• Organizational engineering and work analysis
• Interaction design
• E-government policy makers
• Public information system design / development
• HCI, Usability and UX practice

This INTERACT workshop takes place in Portugal, and we encourage Portuguise researchers and practitioners to submit papers and to participate.

Publication of Workshop Papers:
International Journal of Public Information Systems (IJPIS), Sweden has agreed in principle to publish a special issue from the proceedings of this workshop. The authors will require to comply with the editorial process and format guideline of IJPIS.

Organizing Committee:
Dr. Dinesh Katre, Head & Programme Coordinator, Human-Centred Design & Computing, C-DAC Pune, India

Dr. Pedro Campos, Assist. Prof., Madeira Interactive Technologies Inst., Universidade da Madeira, and INESC-ID, Portugal

Dr. Torkil Clemmensen, Assoc. Prof., Department of Informatics, Copenhagen Business School, Denmark

Dr. Rikke Orngreen, Assoc. Prof at the research program: Media and ICT in a Learning Perspective, Danish School of Education, Aarhus University, Denmark

Professor Annelise Mark Pejtersen, Center of Cognitive Systems Engineering, Denmark

Programme Committee:
Sergio España
Researcher @ ProS Research Center, UNIVERSIDAD POLITÉCNICA DE VALENCIA, Spain

B.L. William Wong, Head, Interaction Design Center, School of Engineering and Information Sciences, Middlesex University, London

 Andy Smith, Head, School of Computing and Technology, Thames Valley University, London

Jose Ignacio Panach Navarrete, Universidad Politécnica de Valencia, Spain

Arminda Guerra Lopes, Professor, Instituto Politecnico de Castelo Branco, Portugal

Bhaskar Anant Garg, Professor at UPES, Dehra Dun Area, India Ravi Vatrapu Assistant Professor, Copenhagen Business School, Denmark

Abhishek Singh, Director, National e-Governance Action Plan (NeGP), Department of Information Technology, Government of India, New Delhi, India

Renu Budhiraja, Director, National e-Governance Action Plan (NeGP), Department of Information Technology, Government of India, New Delhi, India

Vladimir Averbukh, Professor, Institute on Mathematics and Mechanics, Ural State University, Russian Academy of Science, Ekaterinburg, Russia

About UUID

UUID (Universal Usability and Interaction Design) SIG at Faculty of Creative Multimedia, Multimedia University, Malaysia.
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