Understanding Delight in Design: User Experience, Technologies and Tools

We would like to invite paper submissions to the First International
Workshop on “Understanding Delight in Design: User Experience,
Technologies and Tools”

BCS HCI People and Computers XXVI, 12-14th September 2012

University of Birmingham on 10th September 2012.

Paper Submission Deadline: June 18th 2012

Website: http://www.serena.ac.uk/delight-in-design-workshop/

Aim of the workshop
Drawing on the established fields of usability, user experience and
interaction design, this workshop aims to bring together people to
discuss the concept of ‘delight’ in interface, product and interaction
design.
‘Delight’ or ‘delightful’ design is, we argue, an aspirational quality
that the HCI community would do well to consider when designing and
evaluating interfaces. Open-mindedness and designing for emotion seem
critical aspects of a broader call or desire for design which is
‘delightful’; an experience which engages the user more fully, an
experience which provokes ‘ensoulment’, a term coined by Nelson and
Stolterman to describe an emotional response to a product which
results in a deeply moving feeling of being significantly changed.

This workshop seeks to explore:
1) what constitutes a delightful interface, and how we can determine its
value
2) how this can be capitalised on in interaction and interface design and
3) how successful realisation of the ‘delightfulness’ of interfaces
might be evaluated.

‘Delightful design’ is an aspect of research and user experience under
investigation in SerenA. SerenA is a multi-disciplinary project to
design interactive systems that create opportunities for serendipitous
connections.

Submission Topics
We invite contributions that address the concepts of delightful
design; appropriate topics include but are not limited to:

– case studies and reports of positive emotion or delightful
design in product and interaction design, and visual practices.
– theoretical or conceptual discussions around the notion of
‘delight’ and unexpectedness in interfaces, technologies and products
– papers which propose a new understanding of user experience and
usability goals.
– evaluation techniques that consider the assessment of ‘delight’
or emotion.
– the role of ‘delight’ and participant engagement within the
user-centred design process.
– the changing role of emotional design in interactive interfaces
across media platforms and emergent technologies.

Submissions
To participate in this workshop, please submit a position paper (4
pages max.) in any of the above or related topics. Submissions should
be in eWiC format and should follow the Word template found here.
Formatting instructions and LaTeX templates can be found on the BCS
site.

All submissions will be peer-reviewed by the committee members and
evaluated based on the quality and the originality of the paper and
its relevance to the notion of ‘delight’ in HCI. Upon acceptance (and
prior to the conference), participants will be asked to provide
workshop organisers with examples of interfaces (either man-made
interfaces or examples from nature) that they feel are ‘delightful’.
We welcome submissions from multidisciplinary researchers from
academia and industry in product and interaction design, in tangible
interfaces and in ergonomics and cognitive, social and design fields.
At least one author of each accepted paper will be required to
register for the workshop and present the paper.

The workshop proceedings will be published in the BCS e-WIC
repository. Submissions should be emailed to Genovefa Kefalidou
(Genovefa.Kefalidou@nottingham.ac.uk) and Debbie Maxwell
(d.maxwell@dundee.ac.uk) in both .doc and .pdf format.

Important dates
Paper Submission Deadline: June 18th 2012
Acceptance Notification: July 13th 2012
Early-bird Registration: TBA
Camera-ready Papers Deadline: August 3rd 2012
Distribution of camera-ready papers: TBA

Workshop format
This half-day workshop will include an introduction, position paper
presentations (10-minutes maximum duration) and group activities.
Group activities will include mapping the delightful space by ripping
affordances of delightful design exemplars, and through using a
paper-based framework to break down and explore the delightful
concept. We will also create and discuss reflection tools to aid
evaluation of delight in interfaces.
The workshop will conclude with a group discussion of the identified
themes and concepts, and possible future directions.

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